Novotel Goa Candolim

Booked the Suite with two rooms on different floors connected by staircase with 2 TVs. Breakfast had a lot of variety and was popular with both Veg and Non-Veg patrons. Services like Pool were thoroughly enjoyable. Ambience of the room and lobby was exceptional and out-of-place. Near to Candolim, Baga beaches and not far from Agouda beach. Taxi service just outside the hotel and is reasonable and they all work for hotel guests.

Really liked how the whole building looked. There's a very tropical ambiance going on about. The service is also amazing. We had a room problem because there was suddenly a bad smell in the room, and the staff did excellent job in resolving it. They mad sure we were comfortable in the new room, and compensated us through giving us transportation the next day when we had to go to my friend's wedding location.

We visited Goa for a short stay, one week, to see family following a bereavement. After having difficulty in the hotel providing us with a room, which was really not quite ready - we needed to wait 6 hours, having arrived at the hotel early in the morning well in advance of the check-in time, the hotel manager kindly provided us with room to freshen up and to grab a few hours of sleep. Most grateful for this gesture as nearly all the rooms were full booked. Once we were given our room near to check in time (3pm), the hotel staff made our transition to the new room seamless and we enjoyed our stay in the allocated room, which was a luxury double bedroom. During our stay, we managed to eat breakfast, lunch (a la carte) and dinner in the hotel's dining room. I must say all the restaurant staff went out of their way to help us and provide us with food which was off the menu! Halfway during our stay, both my better half and myself suffered from a cold and flu like symptoms (not Covid - we did test) and 2 members of the restauarant staff made us a local "Todi" to ease our pains. I must say this was a magic portion and within 24-48 hours we were feeling better. So a Special Thanks to the restaurant staff, Siddesh, Asim, Riyal and Mark for your great hospitality, friendliness and understanding of our dietary demands and of course for making us feel better following a brief bout of illness! A truly great team, even accommodating my requirement to watch England v USA at 12,30am local time in Goa. Well done guys!

The suite room has a good layout with the sleeping and bath area being on the mezzanine. The restroom is very big with a good layout. It has both a shower cubicle and a tub. The ground floor of the room has a day room / home office kind of layout where one can work, meet or entertain people without compromising the privacy of the sleeping area. The bed is big enough for three adults and the couch can accommodate another adult. The food choice of the buffet breakfast is good.

The staff is very good, mannered, groomed, prompt, and courteous. They met our requests and complaints with a blink of an eye. We are very happy with their service.